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Coronavirus Guidance

Please see below various helpful links to guidance issued by the NHS and Public Health England.

https://www.nhs.uk/conditions/coronavirus-covid-19/
  
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at:
https://111.nhs.uk/service/covid-19

If you think you have been in contact with coronavirus either through travelling or through another contact. DO NOT COME TO THE SURGERY. Self-isolate if you have symptoms and check the guidance as above.

If you do not have access to a computer ring the surgery for advice.

Please do not make unnecessary visits to the surgery:

  • ask for a telephone appointment if you feel your problem can be dealt with on the telephone
  • arrange for your prescriptions to be sent directly to a community pharmacy rather than be picked up in person
  • ask reception for access to on-line appointment booking and ordering of repeat prescriptions
  • we are using text questionnaires for some routine checks i.e. for asthma reviews please respond to these if you can it will save you coming into the surgery
  • we have currently suspended our travel immunisations service as the complexities of keeping up with up to date guidance is becoming difficult. Consider postponing travel to high risk areas, and ask your travel agent for advice before booking. We are happy to provide you with a list of your current immunisations if that is helpful.
  • we do not do routine checks if you have returned from a high risk area. See the guidance above if you are concerned.

Other guidance:

  • wash your hands regularly for at least 20 seconds ensuring thumbs, fingernails and the backs of the hand are well washed. Use a disposable towel to dry.
  • use disposable tissues to catch a cough or sneeze and dispose of them carefully
  • avoid hand shaking and social kissing
  • avoid public transport and crowds if the virus becomes established locally

Hearing Aid Batteries

We are now able to supply hearing aid batteries for NHS supplied hearing aids at reception. This is a free service. Bring your hearing aid book in with you when you want some.

Carer's Services

Please note that The Carers Support Worker is no longer available to attend the surgery. Ruth Cutler continues as Carer's Champion and is available on Monday, Tuesday ,Thursday or Friday mornings to support you and signpost you to other services for carers. Please ring first to check Ruth's availability.  The Carer's Foundation is going to try and organise some drop ins locally - perhaps in a community venue rather than a surgery. We will keep you informed.

if you do identify yourself as an informal carer for a friend, family member or neighbour please let us know then we can invite you to events for carers and keep in touch with you.

SystmOnline Service

It is now possible to book, view and cancel your doctor's appointment online and order repeat medication online.

Before you can start using this online service you need to obtain a user name and log in from Reception. Once they have given you a printout containing these details you can book an appointment by clicking on the links on the relevant pages, this will then re-direct you to the SystmOne online service.

You can also access the NHS App on www.nhs.uk/nhsapp

Named Accountable GP

Dr Azim Khan is the named accountable GP but of course patients can see any of our other GPs.

Practice Manager

Ruth Cutler is the practice manager and works 4 morning a week, Monday, Tuesday, Thursday and Friday mornings.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
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