Family and Friends Feedback
We are consistently running at 100% positive feedback from Family and Friends cards completed within the surgery. (As at December 2019). Although numbers of feedback forms completed are small (just a few a month), all those who complete them say they would recommend us to family and friends.
Cards and the box to put them in is in reception or hand them into reception.
We do appreciate feedback and if there is something we need to improve please let us know.
We have had some lovely comments recently and these really boost staff morale. Thank you. Any cards that specifically mention a member of staff are copied to that member of staff and go forward for their annual appraisals - so thank you again.